Just been trying to locate clips on South African cities via Bitesize and it's an absolute mess. No sorting or order at all of where they are, some are there with no narration but not with narration (explain that...) and there's absolutely no logic to any of it now. The old site was wonderful now we think about it. Masses of clips have simply disappeared and the rest are scattered to the winds across bitesize or hidden away on old BBC programme sites. Entering the full address with clip number via google or the search bar (e.g. www.bbc.co.uk/learningzone/clips/1482.html
) seems to work the best, but it's totally hit and miss.
I complained via the BBC website (https://ssl.bbc.co.uk/complaints/forms/?reset=#anchor
) and was able to do it in 1500 words with the promise of a reply within 10 days to 2 weeks. There's also a phone number (03700 100 222) which I'll try depending on the web result and I also filled in the New Bitesize website 'tell us what you think' online form (http://www.bbc.co.uk/education/levels/z98jmp3
) and absolutely slated the whole thing.
I'm just a little pissed off about this as you can probably tell! The more compaints the better, I'll post on when I get a reply.